Shipping + Handling


All our products are wrapped with care and come shrink wrapped and bubble wrapped! We also use high quality tough boxes to help prevent any damages.

Due to our products being fragile they can be damaged in transit if this is the case please contact us immediately within 24 hours of your pot being received and we can go from there.

If you are a commercial company and require a larger volume of pots your pots will be sent on a pallet wrapped and packaged by us at our factory. 

Shipping varies depending on the size of your pot, if you live interstate and want an XL Terracotta we advise going for the large Lightweight as the extra large Terracotta will need to be sent on a small pallet which increases the shipping amount. 


Please note when you place your order if your order is 15kg or under you will be charged $45 for shipping. If your order is over 15kg's you will be charged $0 for shipping and we will contact you with a price on freight as it varies from postcode to postcode.