FAQ

What are the lead times?

Normal lead times are between 2-4 weeks on all online orders unless otherwise advised, If you need it for a certain date or event please add it to the notes section on your order or shoot us an email and we will try our best to get it done for that date if we can.

Do your pots have holes in the bottom?

Yes. 

Can you fill the holes in the pots so i don’t need a tray?

Yes we can. We can block the holes in the pots for you and waterproof the inside of them. We don’t recommend this though for certain plants as it can cause root rot. Please note this is at a extra charge. 

What are the pots made from?

Our lightweight pots are specially made for us with fibreglass and clay and have a chunky look to them our Terracotta pots are made from Clay and are a slightly more tapered egg shape. 

Do you do custom colours?

Yes! We are all about custom and always have been since day one. You can pick any colour that tickles your fancy. 

Can arc pots go outside?

Yes they can, preferably under cover. All our pots are hand-painted with exterior paint and sealed for extra protection. We can not guarantee that your pot will last a lifetime out in the elements. We think of all our pots as art pieces which take hours to paint and all unique in their own way so they should be looked after and cherished.

Can i plant straight into my arc pot?

You sure can. Depending on how you want to display your plants and also look after them. We have some pot heads that leave their plant in the plastic pot (which will help with the longevity of the pot) and others that purchase pot trays for under their pot to catch water and plant directly into the pot. 

What are your showroom hours?

Our showroom hours vary from week to week! We announce our opening hours via our social media so make sure you head to our Instagram or Facebook page to see when the next opening times are. Otherwise you can email or call us and we are happy to make an appointment time for you to view our massive range of products.

Do you ship Australia wide?

Yes we do! You can get a freight price via our online store otherwise if it is for a number of pots please email us and we can arrange this to be sent out on a pallet which can work out cheaper for you. 

Do you wholesale?

We sure do. If you have a beautiful homewares store and you think our brand would suit we would love to hear from you. Please head to our online form section you can find via our stockist/contact us page.

Do I need to pick a rim colour for every pot?

No you don’t. You can keep it the same as the base colour which is usually White or Black or if you wanted to add a bit of metallic or extra colour you can add a rim colour. Not all designs suit rims so if you want to ask our advice we are more than happy to help.